FOR UK CREATIVE & WEB DEV AGENCIES
Still running your agency on chaos and hope?
Most agency founders are brilliant at what they do.
However, running the finance, HR, people ops and strategy at the same time as actually delivering for clients... not so much.
The Ops Geek is your shared operations team.
Including one retainer, and every ops function covered.
So you can get back to building the agency you actually imagined.
SOUND FAMILIAR?
You started your agency to do brilliant creative work. Not to spend your Sundays untangling payroll, your Mondays firefighting HR issues, and your Tuesdays wondering if your cash position is actually as healthy as it looks.
✦ You’re the founder, the finance manager, HR department and delivery lead simultaneously.
✦ You know you need to hire, but the cost, risk and the time it takes stops you every time.
✦ You’ve got a vision in your head but no space, structure or support to actually execute it.
✦ Your team is growing but your operational infrastructure hasn’t kept up and everyone’s starting to feel it.
✦ You’re good at this. You’re just too in it to prove it.
If any of that felt uncomfortably familiar, you’re in the right place.
Your shared ops team.
One retainer. Zero chaos.
The Ops Geek is a shared operations service built specifically for growing UK creative and web development agencies.
Instead of hiring a Head of Ops, a Bookkeeper, a HR manager and a Strategy consultant and then managing four different people and four different relationships, you get one joined-up team, one monthly retainer and one less thing to think about.
We cover every operational function your agency needs as it scales. Finance, people and strategy all handled by specialists who understand agency life and it's coordinated so everything works together.
✓
More cost-effective than hiring
✓
More flexible than a full-time team
✓
Less risk than going it alone
What's covered.
Every retainer covers the three operational pillars every growing agency needs.
No gaps. No juggling. No surprises.
💰
Finance Ops
Cash flow, bookkeeping, financial reporting and forecasting, so you always know where you stand.
Every service includes access to our specialist community. You get deeper expertise, on demand, when you need it.
👥
HR & People Ops
Contracts, compliance, onboarding, culture and people issues, handled by specialists who genuinely care.
🎯
Business Strategy
Planning, OKRs, growth frameworks and the thinking space you need to actually lead, not just react.
SIMPLE FROM THE START
STEP 01
Book a free discovery call
30 minutes. No pitch, no pressure. We find out about your agency, where you're at, and what you actually need.
Based on your conversation, we'll recommend a package that fits your stage and your budget. With full transparency on what's included.
STEP 02
We propose the right retainer
STEP 03
Meet your ops team
You're introduced to the specialists who'll be working with you, people who understand your world and are ready to get stuck in.
STEP 04
We get to work
From day one, your ops are in capable hands. We handle the detail, you get the headspace. That's the deal.
Why a retainer beats hiring
A full ops team costs more than you think. A single retainer costs less than you'd expect.
Hiring looks like this
- £45k - £60k salary for one Head of Ops
- Plus employer NI, pension, holiday, sick pay
- Months of recruitment time
- One person, still can't cover everything
- Redundancy risk if your needs change
- Managing a person on top of everything else
The Ops Geek looks like this
- One monthly retainer. Transparent & predictable
- A whole team of specialists, not just one person
- Start in days, not months
- Finance, HR and strategy, all covered
- Scale up or down as your agency grows
- We manage ourselves, you just get the results
Why we built this.
Ten years working in operations and around creative agencies teaches you a lot.
It teaches you what brilliant creative work looks like. And it teaches you, very clearly, very repeatedly, exactly what gets in the way of it.
Chaos. The quiet, creeping, totally avoidable kind.
The Ops Geek was built because there is a better, simpler way to run an agency. Not complicated. Not expensive. Just the right systems, the right people, and the right support, at the right time.
Systems work. Every time. For every agency. That's not a theory... it's what a decade of watching agencies grow, plateau and transform has made completely clear.
Free resources for agency founders.
Not ready to talk yet? That's fine. Start here. Three free guides built specifically for agency founders who know something needs to change, but aren't sure where to start.