TRANSPARENT PRICING. NO HIDEEN EXTRAS
One retainer.
Three tiers.
Pick the one that fits.
An Ops Geek monthly retainer covers finance, HR and strategy, the three operational pillars every growing agency needs.
The tier you choose determines the depth of support in each area.
Rolling monthly contracts. No lock-in. Start within a week.
Not sure which tier? Scroll down, we explain exactly who each one is for...
Why a retainer?
You already know what a retainer is, you probably sell them yourself. Ours works the same way: one monthly fee, a defined scope, a consistent team, and no surprises.
The difference is what's inside ours. Instead of one person with one skill set, you get a coordinated team covering finance ops, HR and people ops, and business strategy ,all working together, all for one fee. It's the ops infrastructure your agency needs, without the overhead of building it yourself.
We're also not tying you in to any cancelation terms, its flexible and its simple.
FOUNDATION
£2500 /month
WHO IT'S FOR
Best for agencies of 5–12 people who need the operational basics locked down properly.
You're past the "doing everything yourself" stage but not yet at the scale where you need deep strategic input.
Priority is clean finances, compliant HR, and a clear sense of direction.
WHAT'S INCLUDED
Finance Ops
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Monthly bookkeeping and reconciliation
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Financial record keeping
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Liaison with your existing accountant
HR & People Ops
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Employment contract templates and reviews
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HR compliance health check
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Core HR policy documentation (holiday, sickness, conduct)
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Employment law guidance and signposting
Business Strategy
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Quarterly vision and goal-setting session
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OKR framework set up
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Monthly founder check-in (60 mins)
GROWTH - ⭐ Most popular
£4,500 /month
WHO IT'S FOR
Best for agencies of 10–20 people actively scaling & adding headcount, winning bigger clients, feeling the operational pressure that comes with growth.
You need the Foundation basics plus proper financial visibility, people infrastructure that can handle hiring and onboarding, and regular strategic leadership support.
WHAT'S INCLUDED
Finance Ops Everything in Foundation, plus:
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Budget planning and management
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Monthly cash flow forecasting
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Monthly management reporting pack
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Monthly financial performance review
HR & People Ops Everything in Foundation, plus:
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Hiring support - job descriptions, process design, offer letters
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Onboarding and offboarding process design and documentation
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Payroll oversight and liaison with your payroll provider
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Pension and auto-enrolment compliance oversight
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Performance management framework
Business Strategy Everything in Foundation, plus:
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Monthly leadership planning meetings
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Quarterly future planning sessions
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Growth strategy framework
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KPI tracking and reporting
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Operational roadmap
SCALE
£9,000 /month
WHO IT'S FOR
Best for agencies of 20-35 people ready to operate like a properly run business.
The founder is actively stepping back from day-to-day delivery. You need full operational coverage across all three pillars, plus the deeper people and culture work that becomes critical at this stage of growth.
WHAT'S INCLUDED
Finance Ops Everything in Growth, plus:
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Deeper financial analysis and scenario planning
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Profitability reporting by client and project
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Financial health reviews
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Support through significant financial decisions
HR & People Ops Everything in Growth, plus:
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Culture strategy and development
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Regular staff check-ins and pulse surveys
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Team health monitoring
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Manager coaching and support
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Succession planning support
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Specialist community access for complex HR and employment matters
Business Strategy Everything in Growth, plus:
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Ongoing strategic advisory, not just scheduled sessions
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Board-level reporting support
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Organisational design and structure planning
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Specialist community access for deeper strategic expertise
What we dont cover
We believe in being upfront. The following fall outside all retainer tiers but where you need them, we'll point you in the right direction.
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Regulated accountancy services, tax returns, statutory accounts, auditing. We work with bookkeepers, not registered accountants. We'll liaise with yours or help you find one.
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Legal advice - for complex employment law matters, we refer to qualified solicitors.
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Direct payroll processing, we oversee and liaise with your payroll provider. We don't run payroll directly.
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Recruitment or headhunting fees, we support the process, not the search.
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IT or technical operations are outside our scope entirely.
Can't decide?
That's exactly what the discovery call is for.
Most founders who book a call aren't sure which tier is right for them. That's fine, it's what the 30 minutes is for. We'll ask the right questions, understand where your agency is, and give you an honest recommendation.
No pressure to commit on the call. No package pushed on you that doesn't fit. Just a clear picture of what working together would look like and the confidence to make the right decision.
30 minutes. Free. No obligation.