Fast. Once you've had your discovery call and agreed a package, we can typically have your ops team introduced and working within a week. There's no lengthy onboarding process, we're built to hit the ground running.

We work best with agencies that have found their footing, typically 5 to 30 people, with real operational needs but not yet the scale to justify a full in-house ops function. If you're earlier than that, we'll tell you honestly. If you're bigger, we'd love to talk.

No. Our retainers are rolling monthly agreements. We want you to stay because we're delivering value, not because you're locked in.

We can talk about that. Our model works best when we're covering all three pillars, because that's where the joined-up thinking really adds value but we understand not every agency needs everything at once. Let's have a conversation.

When you hire a freelancer, you're managing a relationship, a scope, an invoice, and a gap in your team. With The Ops Geek, you get a coordinated team across all three ops disciplines, managed by us, working together, for one monthly fee. It's the difference between a patchwork and a system.

All specialists working with your agency sign confidentiality agreements as standard. Your business information, financials and people data are handled with full discretion.